Fulfillment Policy

Shipping Policy:

Domestic Shipping:  Shipping is calculated after orders are placed to ensure the best shipping price method available.  This amount is added to the order and your card charged before shipping.  Small or low-value packages ship via USPS First Class Mail or Priority Mail.  Heavy or high-value packages ship via UPS.

International Shipping:  At this time, we only process orders placed through a forwarding company such as usa2me.com, usabox.com, shipito.com, or MyUS.com. Shipping to the forwarding co. is calculated after orders are placed to ensure the best shipping price method available.  This amount is added to the order and your card is charged before shipping.

Freight Shipping:  All game cabinets will ship via freight line.  New customers who purchase cabinets will be notified of the shipping amount before your order is processed. You may arrange your own freight shipping company.

Return & Refund Policy:

Refunds:  We offer a money-back guarantee. If you are not satisfied with your product, we will refund you 100% of the cost within seven days of the invoice, minus shipping and handling.

Returns:  We will repair or replace items for the cost of return shipping if the failure is not caused by improper use.

Privacy Policy:

Privacy:  Arcadeshop, LLC is sensitive to the privacy of our customers and has adopted the following Privacy Policy applicable to customer's information:

  1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
  2. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
  3. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
  4. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
  5. Never at any time will we sell any customer information to any marketing agency.

If you have questions about our policies, please contact us at 229-941-2506.